Wednesday, December 8, 2010

Postion Announcement: Communications/Membership Manager

December 7, 2010

Communications/Membership Manager

The Maryland Consumer Rights Coalition (MCRC), the “voice for Maryland consumers,” is seeking a full-time/part-time Communications/Membership manager. MCRC, a statewide, nonprofit advocacy organization, works to promote consumer rights and fairness in the marketplace.


  • Develop overall communications plan for MCRC including press, social media, and web communications
  • Garner press coverage for MCRC research and policy work through calls, meetings, and discussions with statewide media
  • Organize press events for MCRC
  • Proof-read and copy-edit MCRC materials
  • Lay-out and design basic MCRC materials
  • Develop and implement dissemination strategy for education and policy materials
  • Coordinate with graphic designer and printer on materials with more complicated layouts
  • Track MCRC media hits and update press book
  • Develop and employ existing methods for interacting with members across the state, including the use of action alerts and advocacy emails
  • Maintain and update the Coalition’s website, blog, Facebook, and Twitter accounts
  • Track MCRC’s social media presence and develop strategies to increase traffic
  • Work with contractors on video production
  • Solicit and document consumer and member experiences for MCRC policy work
  • Plan annual membership meeting
  • Update membership database
  • Write and design quarterly newsletter
  • Attend quarterly board meetings, special and annual events
  • Assist with office administrative duties as needed



  • Bachelor of Arts or Journalism degree
  • Exceptional written and verbal communication skills
  • Experience with social media and Web marketing campaigns
  • Knowledge of Maryland press corps, particularly reporters who cover the Maryland General Assembly
  • Experience with Google Analytics and/or other audience measurement tools
  • Experience managing and using a CRM or contact database
  • Proficiency in Word and Excel and ability to learn media database technology


  • Experience working in journalism or as a communications associate with nonprofit organizations
  • Experience with membership databases such as Democracy in Action
  • Experience with design programs, shooting and editing video and taking good quality photos

Salary and Benefits:

Salary is commensurate with experience. MCRC provides excellent benefits including workers’ compensation and paid vacation. This position is currently a part-time position but may expand to a full-time position, contingent on funding.

To Apply:

Please send a cover letter, resume, writing sample (500 words or less), salary requirements and desire for a full-time or part-time position by December 18:

Marceline White, Executive Director, MCRC at


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