Monday, August 2, 2010

Consumer complaints go up; protection budgets go down

"At many agencies, complaints went up in 2009 and the resources to help consumers went down," concludes a new report issued jointly by the Consumer Federation of America, the National Association of Consumer Agency Administrators and the North American Consumer Protection Investigators. "These are challenging times for consumers and the agencies that serve them. State and local consumer agencies need and deserve public support to protect consumers and the integrity of the marketplace." ... Full article here.


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