Wednesday, July 21, 2010

Eric Friedman Appointed to State Collection Agency Licensing Board

MCRC board member Eric Friedman, who is director of Montgomery County’s Office of Consumer Protection, has been appointed by Governor Martin O’Malley to serve as a consumer representative on Maryland’s Collection Agency Licensing Board within the Department of Labor, Licensing and Regulation, Division of Financial Regulation.

“This appointment provides Montgomery County’s Office of Consumer Protection with a great opportunity to use information from individual complaints to address systemic changes in the collection agency industry,” said Friedman. “This will enable our office to better collaborate with Maryland’s Department of Labor, Licensing, and Regulation in serving as a catalyst for change.”

The board is comprised of two consumer representatives and two industry representatives. The Commissioner of Financial Regulation, Sarah Bloom Raskin, currently serves as chairperson. The board has statutory responsibility for the licensing of collection agencies operating in Maryland and addresses written complaints, conducts hearings on alleged violations, mediates disputes and issues orders requiring licensees to correct violations. The board informs both licensees and the public about abusive debt collection practices.

Friedman will serve a four-year term that began on July 1, 2010.

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